"their multimedia files keep disappearing from their accounts" Where the f--k are they storing their files? On the ISP's server? Thats kinda like saying the cops steals my weed every time i leave them on top of a cop car.
I'm no fan of this by any means but today i found a ton of mp3's on my server here at work. Know what i did? Delete the files.
Well NinjaBoy obviously did not understand the situation here in Australia. Our ISP normally will not supply a static IP. So, if we want to share some files or have a website, these digital files have to be on the ISP's server!
The issue is ISP should NOT be the cop. Period!